Privacy Policy

Last Updated: February 23, 2025

Introduction

Basecamp Transportation LLC ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our transportation services or visit www.basecamptransportation.com (the "Website").

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number)
Pickup and drop-off locations
Travel preferences and requirements
Payment information
Special requests or accommodations
Booking history

Automatically Collected Information

When you visit our Website, we automatically collect:

Browser type and version
Operating system
IP address
Pages viewed and time spent on our Website
Referral source
Device information

How We Use Your Information

We use the collected information to:

Process and confirm your transportation bookings
Provide our chauffeur services
Send booking confirmations and updates
Process payments
Communicate about our services
Improve our service quality
Ensure compliance with legal requirements
Maintain security and prevent fraud

Information Sharing and Disclosure

We may share your information with:

Our licensed chauffeurs and drivers to provide transportation services
Payment processors to handle transactions
Third-party service providers who assist in operating our business
Legal authorities when required by law
Business partners with your consent

We do not sell your personal information to third parties.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to:

Remember your preferences
Analyze Website usage
Improve user experience
Maintain security
Process bookings

You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent where applicable

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our Website with the effective date.

Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at:

Basecamp Transportation LLC
[Contact Information]
California TCP 43563
US DOT 4060844
MC-1540801

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.

Governing Law

This Privacy Policy is governed by the laws of California, United States.