Terms & Conditions

Last Updated: February 23, 2025

1. Acceptance of Terms

Welcome to Basecamp Transportation LLC ("Basecamp Transportation," "we," "us," or "our"). By accessing our website (www.basecamptransportation.com) or using our transportation services, you agree to these Terms and Conditions ("Terms"). Please read them carefully before using our services.

2. Service Description

Basecamp Transportation provides luxury chauffeur services, including but not limited to:

• Airport transfers
• Ski trip transportation
• Lake tours
• Concert and casino transportation
• Private charters
• Special event transportation

3. Booking and Reservations

3.1. All bookings are subject to vehicle availability and confirmation by Basecamp Transportation.

3.2. Reservations must be made through our website, phone, or authorized booking channels.

3.3. We require accurate passenger information, including:

• Full name and contact information
• Pick-up and drop-off locations
• Date and time of service
• Number of passengers
• Special requirements or accommodations

4. Cancellation Policy

4.1. Cancellations must be made at least 24 hours before the scheduled service.

4.2. Late cancellations or no-shows may result in full charge of the booked service.

4.3. Weather-related cancellations will be evaluated on a case-by-case basis.

5. Payment Terms

5.1. Full payment is required at the time of booking unless otherwise arranged.

5.2. We accept major credit cards and other specified payment methods.

5.3. Additional charges may apply for:

• Waiting time beyond the scheduled duration
• Additional stops not included in the original booking
• Vehicle cleaning fees if necessary
• Toll charges and parking fees

6. Service Standards

6.1. We strive to provide punctual, professional, and high-quality service.

6.2. Our chauffeurs are licensed, insured, and professionally trained.

6.3. All vehicles are regularly maintained and cleaned to ensure passenger comfort and safety.

7. Passenger Conduct

7.1. Passengers must comply with all applicable laws and safety regulations.

7.2. The following are prohibited in our vehicles:

• Smoking or vaping
• Illegal substances
• Dangerous or hazardous materials
• Disruptive or unsafe behavior

8. Liability and Insurance

8.1. Basecamp Transportation maintains comprehensive commercial insurance coverage.

8.2. We are not liable for:

• Delays due to traffic, weather, or circumstances beyond our control
• Lost, damaged, or stolen personal belongings
• Indirect or consequential losses

9. Special Conditions

9.1. Winter Travel: During winter months, our service may be affected by weather conditions. We reserve the right to modify or cancel services for safety reasons.

9.2. Equipment Transport: Ski equipment and luggage must be properly secured and within reasonable quantities.

10. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website.

12. Governing Law

These Terms are governed by the laws of California, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts in California.

13. Contact Information

For questions about these Terms, please contact:

Basecamp Transportation LLC
[Contact Information]
California TCP 43563
US DOT 4060844
MC-1540801

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.